Return and Refund Policy
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact our whatsapp at +601114058418. If your return is accepted, please courier back to us and we will refund you total amount + RM6.00 for the courier fee. Buyer need to pay for courier fee in advance. Items sent back to us without first requesting a return will not be accepted.
Please note that returns will need to be sent to the following address:
Attention: DidadiMY (Return)
[4 ,Jalan Indah 15/1,Taman Bukit Indah, 81200, Johor]
[Contact Number: +601114058418 ]
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you and request for your bank account details once we’ve received and inspected your return,